Payment Policy
At Bowflexs, we are committed to providing a secure and seamless shopping experience for our customers. To ensure a smooth checkout process, we accept Shopify Payments and other secure payment methods on our website, Bowflexs.store.
This Payment Policy outlines the accepted payment methods, security measures, transaction processing, refunds, and other payment-related details.
1. Accepted Payment Methods
We accept the following payment methods through Shopify Payments:
✔ Credit & Debit Cards (Visa, MasterCard, American Express, Discover)
✔ Apple Pay & Google Pay – For faster, seamless checkout
✔ Shop Pay – A secure and convenient way to pay
✔ PayPal – Secure payments via linked bank accounts or cards
✔ Other Supported Methods (Depending on your region)
During checkout, you can choose your preferred payment option and complete your transaction securely.
2. Payment Security
We take security very seriously. Our payment system is powered by Shopify Payments, which uses advanced encryption and fraud protection technologies to keep your financial information secure.
✔ PCI-DSS Compliant – Industry-standard security for online payments
✔ Encrypted Transactions – Your payment details remain confidential
✔ No Financial Data Stored – We do not store your credit card information
For more details on Shopify’s security features, visit: https://www.shopify.com/security
3. Transaction Confirmation
Once your payment is successfully processed, you will receive an order confirmation email containing:
✔ Your order number
✔ Payment details
✔ Estimated shipping time
If you do not receive a confirmation email, please check your spam/junk folder or contact our support team.
4. Payment Processing Time
- Credit/Debit Cards, Apple Pay, Google Pay, and Shop Pay – Payments are processed instantly.
- PayPal – Processing is typically instant, but PayPal may occasionally delay transactions.
In case of payment processing issues, you will be notified immediately.
5. Order Cancellation & Refunds
If you need to cancel your order or request a refund, please review our Return and Refund Policy for detailed guidelines.
✔ Refunds are processed to the original payment method.
✔ PayPal refunds may take up to 5-10 business days, depending on PayPal's processing time.
✔ Credit/debit card refunds may take 3-5 business days to reflect in your account.
For any concerns regarding cancellations or refunds, please contact us at:
📧 Email: support@bowflexs.store
6. Payment Verification
To ensure a fraud-free shopping experience, some orders may be subject to manual verification before processing. We may contact you via email or phone for additional confirmation if needed.
Failure to verify your payment within the required timeframe may result in order cancellation.
7. Taxes & Fees
- Applicable sales tax will be calculated and added to your order during checkout based on your location.
- Bowflexs does not charge additional fees for using different payment methods.
- PayPal and other payment providers may have their own transaction fees, which you can review on their respective websites.
8. Customer Support
For any payment-related questions or issues, please reach out to us:
📧 Email: support@bowflexs.store
📞 Phone: (800) 618-8853
🏠 Address: 1307 Bloomfield St, Apt 6, Hoboken, New Jersey 07030, United States
Our support team is available:
🕘 Monday – Friday: 7 a.m. – 5 p.m. (PST)
🚫 Saturday & Sunday: Closed
If you encounter issues with PayPal transactions, you can also contact PayPal Support through their official website: https://www.paypal.com/us/smarthelp/contact-us
9. Changes to This Policy
We reserve the right to update this Payment Policy at any time. Any changes will be posted on this page, and we recommend reviewing this policy periodically.
Last Update: 10-28-2024